14.12.05
Rage!!!!!!!!
There are a few things that make me VERY angry... and a few things that make me laugh really hard.
The first of these two aforementioned emotions was excised this morning when I realised that Easy Jet had lowered the fare on the flight that I booked for the 23rd. The reason why this angered me so was because I bought it during their 'Massive Sale' what a farce. So I followed their instructions to get the difference refunded (obviously this happens often)... I rang their number 10p a min and it took me approx 12 mins to get to an operator who was very unhelpful and did not offer any explanation or apology for the price discrepancy... They then proceeded to issue me with a 'credit file'. Armed with this number I asked the operator a parting question... 'can I use this code when I book online?' to which he responded 'no, I'm sorry this is only for telephone bookings... simply call this number that charges you £1 a minute and make your booking'. Now I'm no genius but It's sure as heck going to take longer than 10 minutes to book a flight and the prices for telephone bookings are 10% higher than online bookings... which means that I still would not get my money back!!!!!!!!! Why Why Why they couldn't just issue me with a total refund and then have me re-book online is beyond me... Don't worry, In true Canadian fashion I've written them a very stern letter....
The laughing part comes in when Monday when I came into work there was an email from my bf's not so friendly ex in my inbox. Yes folks... Apparently I'm destined to connect with this woman every time I look for a flat in BCN!!! LOL! This time I managed to contact her directly... but she clearly had forgotten my name... Ah life can be so amusing.
Face it with a smile
Only 9 more sleeps!!!!!!!!
There are a few things that make me VERY angry... and a few things that make me laugh really hard.
The first of these two aforementioned emotions was excised this morning when I realised that Easy Jet had lowered the fare on the flight that I booked for the 23rd. The reason why this angered me so was because I bought it during their 'Massive Sale' what a farce. So I followed their instructions to get the difference refunded (obviously this happens often)... I rang their number 10p a min and it took me approx 12 mins to get to an operator who was very unhelpful and did not offer any explanation or apology for the price discrepancy... They then proceeded to issue me with a 'credit file'. Armed with this number I asked the operator a parting question... 'can I use this code when I book online?' to which he responded 'no, I'm sorry this is only for telephone bookings... simply call this number that charges you £1 a minute and make your booking'. Now I'm no genius but It's sure as heck going to take longer than 10 minutes to book a flight and the prices for telephone bookings are 10% higher than online bookings... which means that I still would not get my money back!!!!!!!!! Why Why Why they couldn't just issue me with a total refund and then have me re-book online is beyond me... Don't worry, In true Canadian fashion I've written them a very stern letter....
The laughing part comes in when Monday when I came into work there was an email from my bf's not so friendly ex in my inbox. Yes folks... Apparently I'm destined to connect with this woman every time I look for a flat in BCN!!! LOL! This time I managed to contact her directly... but she clearly had forgotten my name... Ah life can be so amusing.
Face it with a smile
Only 9 more sleeps!!!!!!!!
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